Returns & Exchanges
At Horus Watch Straps, we want you to be completely satisfied with your purchase. If your new strap isn't the perfect fit for your timepiece, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the unworn watch strap in its original packaging, ensuring all protective films and tags remain intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
Inspection and Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing